Terms & Conditions

Terms & Conditions

Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the Airspeed IT LLC website (the “Site”). By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

About Airspeed IT LLC and Site Purpose

Airspeed IT LLC (“Airspeed IT,” “we,” or “us”) is a business-to-business (B2B) provider of IT support, services, hardware, software, and consulting solutions. We are based in Atlanta, Georgia, and we serve clients throughout the United States. The primary purpose of our Site is to provide information about Airspeed IT’s services and to offer links for our clients to access a secure client portal. This Site is informational – it presents our service offerings, company information, and provides a gateway to client resources. It is not an e-commerce platform or a direct service delivery portal (aside from linking to the client portal for existing customers).

Use of the Site and Client Portal

The content on this Site is provided for general information about our B2B IT services. You may browse the Site to learn more about Airspeed IT’s offerings, submit inquiries, or access public resources. If you are an existing client, you may have credentials to log in to our client portal via the provided link. Use of the client portal is restricted to authorized customers and is subject to any applicable service agreement (such as a Master Services Agreement or other contract) between you (the client) and Airspeed IT LLC.

By accessing the client portal, you agree to keep your login information confidential and to use the portal only for legitimate business purposes according to your service agreement. In case of any conflict between these website Terms and your specific service agreement with Airspeed IT, the terms of your service agreement will control for matters related to the services. Unauthorized use of the client portal or any other secure area of the Site is prohibited.

Intellectual Property Rights

All materials on this Site, including but not limited to text, images, graphics, logos, videos, software, and documentation, are the intellectual property of Airspeed IT LLC or are used by us with permission. These materials are protected by copyright, trademark, and other intellectual property laws.

  • Copyright: You may view, download, and print content from the Site for your informational, non-commercial use. However, you may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written consent.
  • Trademarks: “Airspeed IT LLC,” our logo, and any other product or service names or slogans displayed on the Site are trademarks of Airspeed IT LLC (or our partners/suppliers). You are not granted any license or right to use these trademarks without our express written permission.
  • Reservation of Rights: Airspeed IT retains all rights, title, and interest in and to its intellectual property. Any unauthorized use of the Site or its content may violate intellectual property laws and these Terms.

Disclaimers of Warranties

Use at Your Own Risk: The Site and all information and content provided on it are offered on an “as is” and “as available” basis. Airspeed IT LLC makes no representations or warranties of any kind, express or implied, about the accuracy, completeness, or reliability of the information on the Site. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Site will be available uninterrupted or error-free, that any defects will be corrected, or that the Site or the servers that make it available are free of viruses or other harmful components. Any reliance you place on the information from this Site is strictly at your own risk. The content on the Site is not intended to constitute professional advice for your specific situation; please consult with us directly or refer to your service agreement for official guidance on our services.

Limitation of Liability

To the maximum extent permitted under applicable law, Airspeed IT LLC and its owners, officers, employees, agents, and affiliates will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to your access to or use of (or inability to use) the Site or any content on the Site. This includes, but is not limited to, any damages for errors, mistakes, or inaccuracies in content, loss of data, loss of profits, loss of business opportunities, or any other tangible or intangible losses, even if we have been advised of the possibility of such damages.

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability will be limited to the minimum extent permitted by law. If, notwithstanding the above, Airspeed IT LLC is found liable for any claim or dispute arising out of the Site or these Terms, our aggregate liability to you shall not exceed the amount (if any) you paid to Airspeed IT for access to the Site (which is typically zero, as our Site is free to use) or $100, whichever is less.

Dispute Resolution – Arbitration Agreement

Arbitration: You and Airspeed IT LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of this Site or our services will be resolved exclusively through final and binding arbitration, rather than in court. This agreement to arbitrate is governed by the Federal Arbitration Act and evidences a transaction in interstate commerce. You are waiving your right to a jury trial and to participate in a class action for such disputes.

  • Arbitration Procedure: The arbitration shall be administered by a neutral arbitrator agreed upon by the parties. If the parties cannot mutually agree on an arbitrator, the arbitration will proceed under the rules of the American Arbitration Association (AAA) for commercial arbitration. The arbitration will take place in Atlanta, Georgia, unless you and Airspeed IT agree to a different location. The language of the arbitration will be English. Each party will be responsible for its own attorneys’ fees and costs, except as provided by any applicable law or the arbitrator’s ruling. The arbitrator’s decision will be confidential, final, and binding, and judgment on the award may be entered in any court with jurisdiction.
  • Exceptions: Notwithstanding the above, either party may seek relief in a small claims court for disputes or claims within that court’s jurisdiction. Additionally, Airspeed IT LLC may seek injunctive relief in a court of law to protect its intellectual property or confidential information.
  • Class Action Waiver: All disputes shall be arbitrated on an individual basis. You agree that no class, consolidated, or representative actions will be pursued in arbitration or otherwise. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any form of a representative or class proceeding.

If any portion of this arbitration agreement is found to be unenforceable, that portion shall be severed, and the remaining provisions shall still apply to the fullest extent permitted by law.

Tracking Technologies and Advertising

By using this Site, you acknowledge that we may use cookies and other tracking technologies for purposes including analytics, retargeting, and marketing. These technologies allow us to serve you personalized advertisements on third-party sites or services. For more information on how we collect and use your data for these purposes, please refer to our Privacy Policy.

SMS Communications

By providing your mobile phone number, you agree to receive SMS communications from Airspeed IT LLC. These communications may include service-related messages, billing updates, alerts, and other notifications relevant to the services provided. You consent to receiving such messages via automated technology, and you acknowledge that standard message and data rates may apply.

Airspeed IT LLC complies with The Campaign Registry (TCR) and Telephone Consumer Protection Act (TCPA) requirements to ensure that our SMS campaigns are conducted legally and ethically.

  • Opt-Out: You may opt-out of receiving SMS communications at any time by replying with “STOP” to any message you receive. If you choose to opt out, you will no longer receive SMS messages unless you opt back in.
  • Message Frequency: The frequency of SMS communications depends on the nature of the services provided to you. You may receive periodic service updates or notifications, as applicable.

Changes to These Terms

Airspeed IT LLC reserves the right to modify or update these Terms at any time. If we make material changes, we will post the updated Terms on this Site with a new “Effective Date” and, if appropriate, provide a notice of the changes. Your continued use of the Site after any changes indicates your acceptance of the revised Terms. We encourage you to review these Terms periodically for any updates or changes.

Severability

If any provision of these Terms is held to be invalid or unenforceable by a court or arbitrator of competent jurisdiction, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Contact Us

If you have any questions about these Terms and Conditions, or if you need to contact us for any reason relating to your use of the Site, please reach out to us. You can contact Airspeed IT LLC via email at info@airspeedit.com or by mail to 3605 Sandy Plains Road Suite 240-155 Marietta, GA 30066. We will make our best effort to address your inquiry promptly.