A tractor dealership was paying a steep $700 per month for an unreliable cable broadband connection that often crawled or cut out during peak business hours. The slowdowns and outages impacted their sales and customer service teams, who struggled with dropped VoIP calls and lagging systems at the worst times. The dealership needed a more dependable, high-speed internet solution to keep operations running smoothly. Airspeed IT stepped in to deliver a fast, reliable fiber connection and fully managed network services that not only solved the reliability issues but also slashed the dealership’s monthly internet bill to just $190 – saving them over $6,000 per year. With the addition of Airspeed IT’s managed Connectivity and VoIP services (including a new cloud-based phone system), the dealership dramatically reduced costs and gained a worry-free communications infrastructure.
Challenge
The tractor dealership’s business was being hampered by an unreliable and very expensive internet connection. They were paying roughly $700 per month for a cable broadband service that frequently suffered slow speeds and outages, especially during peak hours when the dealership was busiest.
Every time the internet lagged or went down, sales negotiations, customer support, and digital transactions would be disrupted. Employees had trouble processing orders, VoIP phone calls could drop, and online systems would time out right when customers needed them.
On top of these performance issues, the sky-high monthly cost was straining the IT budget. The dealership urgently needed a more reliable, high-speed connectivity solution that could support their day-to-day operations without interruptions – and ideally, one that didn’t break the bank.
Solution
Airspeed IT worked closely with the dealership to overhaul their connectivity and communications, providing a comprehensive solution that addressed both reliability and cost:
Full-Service Migration: Airspeed IT handled the entire ISP migration process from start to finish. They researched better internet service options in the dealership’s area, obtained quotes, and dealt with all the sales calls and paperwork. Airspeed IT then coordinated the ordering, scheduling, and installation of the new service. The dealership’s team didn’t have to lift a finger or spend time haggling with providers – every detail of the transition was managed on their behalf.
High-Speed Fiber for Less: The outcome of Airspeed’s search was a fast, reliable fiber internet connection to replace the old cable line. This fiber service delivered the high speeds and rock-solid uptime the dealership needed, even during peak business hours, so no more slowdowns or dropped connections. Even better, the fiber plan came at a fraction of the cost – about $190 per month instead of $700. When the dealership learned they could get far superior service while cutting their bill by over 70%, their response was an immediate “Yes please!”. The upgrade was a no-brainer, providing both performance gains and significant savings.
Connectivity & VoIP Managed Services: Beyond just installing a new connection, Airspeed IT introduced the dealership to their Connectivity and VoIP Managed Services. This offering provides ongoing management and support for the company’s internet and phone systems. In practice, it means Airspeed IT monitors the dealership’s connectivity 24/7 and acts as the go-between with the ISP if any issues arise. The dealership no longer has to deal with long hold times or technical wrangling with the internet provider – any outage or problem is handled swiftly by Airspeed IT. Essentially, the dealership gained a partner to proactively manage their network, ensuring it stays reliable day in and day out.
Modern VoIP Phone Upgrade: As part of the managed services package, Airspeed IT also modernized the dealership’s phone system. They replaced the traditional phone setup with GoTo Connect, a cloud-based VoIP phone platform. This gave the dealership a more flexible, feature-rich phone system that runs over the new reliable internet connection. Importantly, it also lowered their phone costs by roughly 25–30% and eliminated various unnecessary VoIP taxes and fees that had been inflating their bills. (In fact, Airspeed IT has helped other clients save anywhere from $75 to $500 per month by removing excessive fees and optimizing VoIP plans.) With GoTo Connect in place, the dealership now enjoys clear, dependable call quality and a lower monthly phone bill to boot.
Results
- Reliable, High-Speed Connectivity
- Dramatic Cost Savings
- Uninterrupted Sales & Service
- Worry-Free IT Management
- Future-Ready Communications
